Dr. Shai Rozenes

 R. Zagorie, S. Rozenes, Y. Cohen . Customer Satisfaction from Inner-City Services: A Case Study. In: Za S., Drăgoicea M., Cavallari M., (Eds.) Exploring Services Science - Lecture Notes in Business Information Processing, Springer pp. 409-420, 2017  

 Y.Cohen, S. Rozenes, M. Golan, E. Perel “Common service demand pattern for service capacity planning”, XXII International Conference on Industrial Engineering and Operations Management, International IISE Conference 2016, San-Sebastian, Spain, pp. 191- 198 ,2016.

 Y. Cohen , S. Rozenes, M. Faccio , “Modeling a Manager’s Work as a Service Activity.” In: Borangiu T., Drăgoicea M., Nóvoa H., (Eds.) Exploring Services Science - Lecture Notes in Business Information Processing  , Springer pp. 384-391, 2016  

 Y. Cohen ,S. Rozenes, M. Faccio “Determining Manager's Load and Control Span by Modeling Management as a Service Activity” Proceedings of the International Symposium on Stochastic Models in Reliability Engineering, Life Sciences  and Operations Research (SMRLO), Israel, 2016

Y. Cohen ,S.  Rozenes, O. Zwikael “ Dynamic Strategic Planning in Project Management: Optimizing Project's Value”, Proceedings of the 24th  Industrial & Systems Engineering Research Conference (ISERC); Nashville, USA; 2015.

S. Rozenes, I. Kukliansy ” The Contextual Learning Approach in Engineering Education”, First International Conference on Higher Education Advances (HEAd’15). Universitat Politècnica de València,Valencia, Spain, 2015.

S., Rozenes "The service triangle " Proceedings of the ISCMA Conference, Israel, 2014.

S. Rozenes "The importance of service management", Proceedings of the 18 th Industrial Engineering & Management Conference, Israel, 2014.

S. Rozenes, I. Kukliansky " Implementing Hands-On Experience in New Service Development Learning Processes" Proceeding of the 15th   Biennial Conference of the European Association of Research on Learning and Instruction (EARLI),  Munich, Germany, 2013.

S. Rozenes & I. Kukliansky,” Implementing hands-on experience in project management education”, Proceeding of the 14 th  Biennial Conference of the European Association of Research on Learning and Instruction (EARLI). Exeter, England , 2011.

 S. Rozenes, I. Kukliansky , G. Vitner  “How to strive towards a successful ERP implementation: Empirical results” , Proceeding of the 3rd  Annual Conference of the EuroMed Academy of Business, Nicosia, Cyprus, 2010. 

  A.Shtub , S. Rozenes  “Does project management methodology improve project performance? – a case study”,  Proceedings of the 11th  International Workshop on Project management and Scheduling, Istanbul, Turkey, 2008.

 S. Rozenes, “A multidimensional control system as an updating tool to achieve  project's aims and objectives”, Proceeding of the 12th  Israel conference on project management, Israel, 2008.

  S. Rozenes, "How to control a project – a multidimensional answer”, Proceedings of the 8th  International Conference on The Modern Information Technology in the Innovation Processes of the Industrial Enterprise, pp. 87-92,  Hungary, 2006.

 S. Rozenes, “The use of an educational ERP simulator”,  Proceedings of the 14 th  International Conference on Flexible Automation and Intelligent Manufacturing, Canada, 2004.

 R. Shalev, O. Keter, Y. Ashur, S. Rozenes, “Implementing the PMBoK Methodology in an Agricultural Project” , Proceedings of the 13 th Industrial Engineering & Management Conference, Israel, 2004.

 S. Rozenes, G. Vitner, S. Spraggett, “MPCS: Multidimensional Project Control System”, Proceedings of the 17 th International Conference on Production Research, USA, 2003.

 S. Rozenes, G. Vitner , S. Spraggett, “Measuring efficiency of projects in SME organizations”, Proceedings of the Portland International Conference on Management of Engineering and Technology 03,USA, 2003.

 M. Rot, S. Rozenes, R. Spector, ”Implementation of a project management Methodology in IMI”, Proceeding of the 3rd  Israel conference on project management, Israel, 1999.

 Y.Ventura, S. Rozenes,”Develop design and implementation of a project management simulator”,  Proceeding of the 2nd  Israel conference on project management, Israel, 1998.

 S. Rozenes, “Develop design and implementation of a quality system at an educational institute” , Proceeding of International conference of the Israel Society for Quality, Israel 1994.